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Terms and Condition

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Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions.

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

User Account, Password, and Security:

You will receive a password and account designation upon completing the Website’s registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify www.basilskincare.in any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session.

Exactness not guaranteed: 

Basil Skincare hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. Color of the product may vary slightly since the photographs displayed are professional in nature with additional lighting effects.

Shipment processing time:

All orders are processed within 2-4 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Policy:

Basil Skincare is not responsible for damage after delivery.

For any complaints with regards to your order please contact Customer Care within 24 hours of your order delivery for resolution.

Shipping and handling rates may vary based on the product, packaging, size, volume, type, and other considerations.

The shipping and handling charges are given at the time of
check out and consumers will know about this before making payments.

Shipment confirmation & Order tracking:

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Cancellation:

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product.

We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, the said amount will be reversed back in your Card Account.

Damages:

www.basilskincare.in is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Disclaimer:

Basil Skincare does not warrant the accuracy, completeness or currency of any information in this website and does not accept any responsibility for any direct or indirect loss, damage or expense incurred by you as a result of (a) any error, omission or misrepresentation in any information (including any data, prices, graphics, video, and images) in this website or (b) any decision you make in reliance upon the information contained in this website.

The information contained in this website is provided in good faith and is illustrative only. Nothing on this website constitutes a warranty for the products. You acknowledge that Basil Skincare may amend, add or remove any information in this site at any time without notice.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

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